Warranty Service

Warranty Period: All products come with one year warranty on the parts and structure from the date of purchase on your tax invoice.

Our 7 days replacement policy is only applicable to Dead on Arrival (DOA) products. It is your responsibility to ensure that the correct goods are ordered. All goods sold are non-refundable after 7 days of the invoice. Restocking charge of 10% apply to goods returned within 7 days of the invoice date.

Warranty Cover: We are not responsible for any damages from your transport and installation. The warranty covers only those defects which arise as a result of normal use and does not apply to any improper use or transport.

Return and refund: During the warranty period, faulty products are subject to repairing or replacement. Refunds are only applicable to products under warranty and the products are not longer available and cannot be repaired.

Service Report: For all the stores, please contact with us then fill out and send us service request form as soon as possible for any warranty claim.